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Booking Procedures & Policies:

Paying by PayPal:

The most efficient way to book is with PayPal. It's instant, and if the booking goes through to completion, your place is confirmed. You can use a credit card or a PayPal account to pay for your purchases, and you can download your receipt at the end of the process. Simply go to the Workshops page and look for the 'Add to Cart' button next to each event. Click on 'Add to Cart' and follow the instructions to make your purchase. Pilates Umbrella immediately receives an email giving your name, address, email address and telephone number, and exactly what you've booked. There is no need to send a booking form if you use PayPal, as all of your contact details are received in the email just mentioned.

Paying by cheque:

Paying by cheque is more risky because by the time your cheque arrives by post, the event could be sold out by people booking online with PayPal. Pilates Umbrella would prefer you to pay with PayPal because the process is automated and much more efficient for everyone concerned. However if you need to pay by cheque you may do so, and your receipt will be posted to you. Remember that there is no guarantee that there will be places left by the time your cheque arrives, and we will not hold unpaid places.

When paying by cheque please enclose a Pilates Umbrella workshop booking form with your payment. Make your cheque payable to Pilates Umbrella Ltd. and post to:

Pilates Umbrella Ltd.
4 Lime Court
Lime Grove
Ruislip
Middlesex HA4 8RN

Sold Out:

When we put an event on sale, we program PayPal to allocate a certain number of places. PayPal will only sell the number of places we allocate. When an event is sold out, you will not be able to complete a PayPal purchase. Also, when an event is sold out, we say so on the website. However, if there is a time lag between the time the event is sold out online and the time we've noted it on the website, don't worry because again, PayPal will not allow the sale to proceed to completion if the event is sold out.

Note 1: Please note that fees paid cannot be transferred to other workshops/courses/events.

Note 2: By making a booking you are deemed to have read and accepted our cancellation policies.

Note 3: In the event that a workshop must be cancelled or postponed, Pilates Umbrella Ltd. is not responsible for any unreimbursible travel tickets or hotel reservations.

Cancellation Policies:

Cancellations up to 30 days prior to workshop: Full refund minus £15.00 administration charge

Cancellations up 15-29 days prior to workshop: 50% refund

Cancellations within 14 days of workshops and ‘no shows’ on the day: No refund

   
   
 

Pilates Umbrella Ltd. will not lend or sell our customers data to any third party.